SHIPPING INFO


GB All UK orders are sent out in 1-2 days with Royal Mail.


England, Scotland and Wales
  • Royal Mail standard 1st Class (3-5 working days): £2.65
  • All delivery timelines are estimates not guarantees. Please always ensure to allow extra time for your orders to arrive.


International orders
???? All International orders are sent out in 1-2 days with Royal Mail.
  • Royal Mail International Tracking delivery (up to 14 days) £11.50
Import duties and taxes may be payable upon or prior to delivery of goods.
These duties & taxes are beyond our control as they are set by the Customs Authority of the destination country/location and depend on a number of factors, such as:
  • Country/location of origin of the purchased product
  • Local VAT rates
  • Local import taxes

It will be your responsibility to pay these charges if and when asked to by your local authorities.
Delivery to Ukraine, Russia and Belarus has been temporarily suspended until further notice, due to the unfolding events in the area. We are closely monitoring the situation and will do all we can to resume delivery into the country as soon as possible.
Due to difficulties with customs, we have had to cease shipping to Iran, North Korea, Syria, Cuba, China and The Crimea / Sevastopol region. We apologise for any inconvenience this may cause.

PLEASE NOTE
  • All orders made within UK Bank Holiday periods will be dispatched the following working day.
  • We are unable to ship orders to PO boxes or Armed Forces addresses.
  • Duties and taxes are levied by Customs in the destination country and the receiver is responsible for paying them.
  • International customs offices will claim tax on parcels imported from the UK, which the recipient is responsible for paying. In most countries, we are able to add these charges to your order, but in some rare cases charges will be applied as your package arrives in customs, therefore we are unable to advise what the fee may be.
  • If the recipient refuses the delivery, the refund for the order will be processed after the parcel will return to the sender. Delivery fees are not refundable in this case.

Contact Customer Service at info@browmaster.co.uk for any delivery queries for for more information
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